A: Yes, all hair we sell is virgin hair, so you can straighten / style it with flatiron/curler, and you can dye it as well.

A: No need to have a PayPal account to order, you can pay with Credit/Debit Card directly. If you have any payment problems, please contact with us: payment@affordhair.com

A: All of stock is standard medium, it is 22-22.5 inches. And it has adjustable straps. Normally it can match the head of most people. If you have a small head, you can leave a note in your order for that, but it needs $10 fee for the additional service (we will send you an invoice for the $10), and it needs 2 more days to be shipped out. But we don’t accept custom order of larger wig cap.

A: Normally it depends on your method/level of care. Treat it like your own hair and take very good care of it, then normally it could last longer than 18 months.

A: A small amount of hair loss during wearing is normal, it is not a quality problem. Some reasons in details, just like, combing the wig in a rude way after clean it. Or, you just forget to dry the wig before comb it. Sometimes, customers are not willing to spend an extra on a special care for their wigs, however, they need to know applying extremely oily or greasy hair care products to the hair and washing the wig with a not appropriate hot water will cause wig shedding. Your behaviors may bring wig shedding to yourself.

A: Yes, the hair can be dyed/bleached to any color you want, except #613. As a general rule, it is easier to darken the hair than to lighter the hair. Highly recommend to let the Professional hair dresser do the color things, improper dying will ruin the hair. DON'T dye or bleach hair too frequently, because that will damage the hair badly.

A: Yes, you can, but you need to contact us within 24 hours via Email (Before Shipped). If not, it will be charged a processing fee.

A: Usually you do not need to pay taxes, but if your country's customs is more stringent, you will be charged a certain amount of duties. We usually try to avoid tariffs for you as a low-declared invoice with parcels, however, it is not 100%. You will need to pay the duties if the custom still charges customs duties.Countries with more stringent customs authorities include:Germany, Italy, South Africa, almost all South American countries, UK (occasionally), Canada (occasionally).

A: You can send an email to us, title as “Return + Order Number + Reason”, we will response ASAP. If you don't want your order /or you place wrong order/ or want a longer length/ you would like to exchange the order , you will pay for the return charge, and if you want refund will be reduced the 20$ from your amount (Shipping Fee).